Born into the Internet Revolution

I am a Computer and Network Technician with 20 years experience supporting both residential clients and enterprise environments. Born in a time before computers and electronics were nearly as prevalent much less having devices in our pockets which are orders of magnitude the processing power of the systems that brought man to the moon.

I was thrown in the fire early on when Dad came home and handed me a Windows 98SE upgrade package and told me to update the family Packard Bell 486 PC from its DOS/Windows 95 installation to prepare for the upcoming Y2K. That was probably the beginning my life of learning and troubleshooting PC’s and technology.


Since that first trial-by-fire endeavor, that mindset has shaped my 20-year IT career. I have grown alongside the industry, from the days of dial-up and manual configurations to managing modern enterprise environments.


Because of that background, I have always lived at the intersection of the physical and the digital. Whether it's diagnosing complex hardware failures, breaking out tools to physically mount and install IT infrastructure in clinical environments, or managing user hardware through local and remote software and tools, I thrive on making all the pieces work together.


Ultimately, the best IT support comes from understanding both the systems we rely on and the people who use them. Whether I am deploying enterprise workstations or walking an end-user through a critical fix, the goal is always the same: make technology seamless, accessible, and reliable.






What I Do

  • Enterprise IT Support: Extensive experience utilizing Microsoft Endpoint Configuration Manager and Active Directory to manage users, deploy systems, and maintain network integrity.

  • Comprehensive Hardware & Infrastructure: From building PCs and installing network components to hands-on physical installations like mounting hardware tracks in hospital settings.

  • Empathetic End-User Training: Providing patient, step-by-step guidance and break/fix services to get people back to work without the tech-jargon headache.

Future Plans:

To be completely honest, I don’t have any specific plans at this point. I’ve got ideas for documenting and exploring my professional and personal endeavors. Projects I’m working on, challenges I’m facing on the job, things like that. I’m not sure what exactly that may look like but will explore.